Last updated
Thank
you for choosing to be part of our community at
When
you
This
privacy notice applies to all information collected through our Services (which, as described above,
includes our
Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE USE YOUR INFORMATION?
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
4. WHO WILL YOUR INFORMATION BE SHARED WITH?
5. DO WE USE COOKIES AND OTHER TRACKING
TECHNOLOGIES?
7. HOW DO WE HANDLE YOUR SOCIAL
LOGINS?
8. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
9. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
10. HOW LONG DO WE KEEP YOUR INFORMATION?
11. HOW DO WE KEEP YOUR INFORMATION SAFE?
12. DO WE COLLECT INFORMATION FROM MINORS?
13. WHAT ARE YOUR PRIVACY RIGHTS?
14. CONTROLS FOR DO-NOT-TRACK FEATURES
15. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
16. DO WE MAKE UPDATES TO THIS NOTICE?
17. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
1. WHAT INFORMATION DO WE
COLLECT?
Personal information
you disclose to us
In Short: We collect information that you provide to us.
We collect
personal information that you voluntarily provide to us when you
The personal
information that we collect depends on the context of your interactions with us and the
Personal Information Provided by You. We collect
Payment Data. We
may collect data necessary to process your payment if you make purchases, such as your payment
instrument number (such as a credit card number), and the security code associated with your payment
instrument. All payment data is stored by
Social
Media Login Data. We may provide you with the option to register with us using your
existing social media account details, like your Facebook, Twitter or other social media account. If
you choose to register in this way, we will collect the information described in the section called
"HOW DO WE HANDLE YOUR SOCIAL LOGINS"
below.
Information
automatically collected
- Log and Usage Data. Log and usage data is service-related,
diagnostic usage and performance information our servers automatically collect when you access or
use our
Website and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Website (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps') and hardware settings).
- Device Data. We collect device data such
as information about your computer, phone, tablet or other device you use to access the
Website . Depending on the device used, this device data may include information such as your IP address (or proxy server), device application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, operating system configuration information.
- Location Data. We collect information data such as
information about your device's location, which can be either precise or imprecise. How much
information we collect depends on the type of settings of the device you use to access the
Website . For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Locations settings on your device. Note however, if you choose to opt out, you may not be able to use certain aspects of the Services.
Information collected
from other sources
In Short:
We may collect
limited data from public databases, marketing partners,
In order to enhance our ability to provide relevant marketing, offers
and services to you and update our records, we may obtain information about you from other sources,
such as public databases, joint marketing partners, affiliate programs, data providers,
2. HOW DO WE USE YOUR INFORMATION?
In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information collected via
our
We use the information we collect or
receive:
- To facilitate account creation and logon
process. If you choose to link your
account with us to a third-party account (such as your Google or Facebook account), we use the
information you allowed us to collect from those third parties to facilitate account creation
and logon process for the performance of the contract.
See the section below headed "HOW DO WE HANDLE YOUR SOCIAL LOGINS" for further information. - To post testimonials. We post testimonials on our
Website that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the consent of the testimonial. If you wish to update, or delete your testimonial, please contact us at customercare@tiaanstore.com and be sure to include your name, testimonial location, and contact information. - Request feedback. We may use your information to request feedback and to contact you
about your use of our
Website . - To enable user-to-user communications. We may use your information in order to enable user-to-user
communications with each user's consent.
- To manage
user accounts. We may use your
information for the purposes of managing our
account and keeping it in working
order.
- To send
administrative information to you. We may
use your personal information to send you product, service and new feature information and/or
information about changes to our terms, conditions, and policies.
- To protect our Services. We may use your information as part of our efforts to keep our
Website safe and secure (for example, for fraud monitoring and prevention). - To enforce our terms, conditions and policies for business
purposes, to comply with legal and regulatory requirements or in connection with our
contract.
- To respond to legal requests and prevent harm.
If we receive a subpoena or other legal
request, we may need to inspect the data we hold to determine how to respond.
- Fulfill and manage your orders. We may use your information to fulfill and manage your orders,
payments, returns, and exchanges made through the
Website . - Administer prize draws and competitions. We may use your information to administer prize draws and
competitions when you elect to participate in our competitions.
- To deliver
and facilitate delivery of services to the
user. We may use your information to
provide you with the requested
service.
- To respond
to user inquiries/offer support to
users. We may use your information to
respond to your inquiries and solve any potential
issues you might have with the use of our
Services.
- To send you marketing and promotional
communications. We and/or our third-party
marketing partners may use the personal information you send to us for our marketing purposes, if
this is in accordance with your marketing preferences. For example, when expressing an interest in
obtaining information about us or our
Website , subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time (see the "WHAT ARE YOUR PRIVACY RIGHTS" below). - Deliver targeted advertising to you. We may use your information to develop and display personalized
content and advertising (and work with third parties who do so) tailored to your interests and/or
location and to measure its effectiveness.
- For
other business purposes. We may use your
information for other business purposes, such as data analysis, identifying usage trends,
determining the effectiveness of our promotional campaigns and to evaluate and improve our
Website , products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.
In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
- Consent: We may process your data
if you have given us specific consent to use your personal information in a specific
purpose.
- Legitimate Interests: We may
process your data when it is reasonably necessary to achieve our legitimate business
interests.
- Performance of a Contract: Where
we have entered into a contract with you, we may process your personal information to fulfill the
terms of our contract.
- Legal Obligations: We may disclose
your information where we are legally required to do so in order to comply with applicable law,
governmental requests, a judicial proceeding, court order, or legal process, such as in response to
a court order or a subpoena (including in response to public authorities to meet national security
or law enforcement requirements).
- Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
More specifically, we may need to process your data or share your personal information in the following situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Vendors, Consultants and Other Third-Party Service
Providers. We may share your data with
third-party vendors, service providers, contractors or agents who perform services for us or on
our behalf and require access to such information to do that work. Examples include: payment
processing, data analysis, email delivery, hosting services, customer service and marketing
efforts. We may allow selected third parties to use tracking technology on the
Website , which will enable them to collect data on our behalf about how you interact with our Website over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, pages or features, and better understand online activity. Unless described in this notice, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
- Other Users. When you share personal information
(for example, by posting comments, contributions or other content to the Website ) or otherwise interact with public areas of the Website , such personal information may be viewed by all users and may be publicly made available outside the Website in perpetuity. If you interact with other users of our Website and register for our Website through a social network (such as Facebook), your contacts on the social network will see your name, profile photo, and descriptions of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Website , and view your profile.
- Advertising,
Direct Marketing,
and Lead
Generation
Google AdSense
- Allow
Users to Connect
to Their
Third-Party
Accounts
Facebook account , Google account and Instagram account
- Cloud
Computing
Services
Google Cloud Platform
- Communicate
and Chat with
Users
Tawk.to
- Content
Optimization
Google Fonts , Google Site Search and MailChimp widget plugin
- Data
Backup and
Security
Google Drive Backup
- Functionality
and Infrastructure
Optimization
Firebase Hosting and Cloud Functions for Firebase
- Retargeting
Platforms
Google Analytics Remarketing and Google Ads Remarketing
- Social
Media Sharing
and
Advertising
Facebook social plugins and Firebase Dynamic Links
- User
Account
Registration and
Authentication
Facebook Login , Google Sign-In , Stripe OAuth and Firebase Authentication
- Web
and Mobile
Analytics
Google Analytics , Google Tag Manager and Google Analytics for Firebase
- Website
Hosting
Firebase
- Website
Performance
Monitoring
Crashlytics , Firebase Crash Reporting and Firebase Performance Monitoring
- Website
Testing
Firebase Remote Config
In Short: We may use cookies and other tracking technologies to collect and store your information.
We
may
use
cookies
and
similar
tracking
technologies
(like
web
beacons
and
pixels)
to
access
or
store
information.
Specific
information
about
how
we
use
such
technologies
and
how
you
can
refuse
certain
cookies
is
set
out
in
our
Cookie
Notice
6. DO WE USE GOOGLE MAPS?
In Short: Yes, we use Google Maps for the purpose of providing better service.
This
In Short: If you choose to register or log in to our services using a social media account, we may have access to certain information about you.
Our
We
will
use
the
information
we
receive
only
for
the
purposes
that
are
described
in
this
privacy
notice
or
that
are
otherwise
made
clear
to
you
on
the
relevant
8. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
In Short: We may transfer, store, and process your information in countries other than your own.
Our
servers
are
located
in
If
you
are
a
resident
in
the
European
Economic
Area,
then
these
countries
may
not
necessarily
have
data
protection
laws
or
other
similar
laws
as
comprehensive
as
those
in
your
country.
We
will
however
take
all
necessary
measures
to
protect
your
personal
information
in
accordance
with
this
privacy
notice
and
applicable
law.
9. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
In Short: We are not responsible for the safety of any information that you share with third-party providers who advertise, but are not affiliated with, our Website.
The
10. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We
will
only
keep
your
personal
information
for
as
long
as
it
is
necessary
for
the
purposes
set
out
in
this
privacy
notice,
unless
a
longer
retention
period
is
required
or
permitted
by
law
(such
as
tax,
accounting
or
other
legal
requirements).
No
purpose
in
this
notice
will
require
us
keeping
your
personal
information
for
longer
than
When
we
have
no
ongoing
legitimate
business
need
to
process
your
personal
information,
we
will
either
delete
or
anonymize
such
information,
or,
if
this
is
not
possible
(for
example,
because
your
personal
information
has
been
stored
in
backup
archives),
then
we
will
securely
store
your
personal
information
and
isolate
it
from
any
further
processing
until
deletion
is
possible.
11. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We
have
implemented
appropriate
technical
and
organizational
security
measures
designed
to
protect
the
security
of
any
personal
information
we
process.
However,
despite
our
safeguards
and
efforts
to
secure
your
information,
no
electronic
transmission
over
the
Internet
or
information
storage
technology
can
be
guaranteed
to
be
100%
secure,
so
we
cannot
promise
or
guarantee
that
hackers,
cybercriminals,
or
other
unauthorized
third
parties
will
not
be
able
to
defeat
our
security,
and
improperly
collect,
access,
steal,
or
modify
your
information.
Although
we
will
do
our
best
to
protect
your
personal
information,
transmission
of
personal
information
to
and
from
our
12. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We
do
not
knowingly
solicit
data
from
or
market
to
children
under
18
years
of
age.
By
using
the
13. WHAT ARE YOUR PRIVACY RIGHTS?
In
Short:
In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.
If
we
are
relying
on
your
consent
to
process
your
personal
information,
you
have
the
right
to
withdraw
your
consent
at
any
time.
Please
note
however
that
this
will
not
affect
the
lawfulness
of
the
processing
before
its
withdrawal,
nor
will
it
affect
the
processing
of
your
personal
information
conducted
in
reliance
on
lawful
processing
grounds
other
than
consent.
If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
If
you
have
questions
or
comments
about
your
privacy
rights,
you
may
email
us
at
If
you
would
at
any
time
like
to
review
or
change
the
information
in
your
account
or
terminate
your
account,
you
can:
■
Upon
your
request
to
terminate
your
account,
we
will
deactivate
or
delete
your
account
and
information
from
our
active
databases.
However,
we
may
retain
some
information
in
our
files
to
prevent
fraud,
troubleshoot
problems,
assist
with
any
investigations,
enforce
our
Terms
of
Use
and/or
comply
with
applicable
legal
requirements.
Cookies
and
similar
technologies:
Most
Web
browsers
are
set
to
accept
cookies
by
default.
If
you
prefer,
you
can
usually
choose
to
set
your
browser
to
remove
cookies
and
to
reject
cookies.
If
you
choose
to
remove
cookies
or
reject
cookies,
this
could
affect
certain
features
or
services
of
our
Opting
out
of
email
marketing:
You
can
unsubscribe
from
our
marketing
email
list
at
any
time
by
clicking
on
the
unsubscribe
link
in
the
emails
that
we
send
or
by
contacting
us
using
the
details
provided
below.
You
will
then
be
removed
from
the
marketing
email
list
–
however,
we
may
still
communicate
with
you,
for
example
to
send
you
service-related
emails
that
are
necessary
for
the
administration
and
use
of
your
account,
to
respond
to
service
requests,
or
for
other
non-marketing
purposes.
To
otherwise
opt-out,
you
may:
14. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
15. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If
you
are
under
18
years
of
age,
reside
in
California,
and
have
a
registered
account
with
The California Code of Regulations defines a "resident" as:
(1) every individual who is in the State of California for other than a temporary or transitory purpose and
(2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose
| Category | Examples | Collected |
| A. Identifiers | Contact
details,
such
as
real
name,
alias,
postal
address,
telephone
or
mobile
contact
number,
unique
personal
identifier,
online
identifier,
Internet
Protocol
address,
email
address
and
account
name | |
| B. Personal information categories listed in the California Customer Records statute | Name,
contact
information,
education,
employment,
employment
history
and
financial
information | YES |
| C. Protected classification characteristics under California or federal law | Gender
and
date
of
birth | |
| D. Commercial information | Transaction
information,
purchase
history,
financial
details
and
payment
information | |
| E. Biometric information | Fingerprints and voiceprints | NO
|
| F. Internet or other similar network activity | Browsing
history,
search
history,
online
behavior,
interest
data,
and
interactions
with
our
and
other
websites,
applications,
systems
and
advertisements | |
| G. Geolocation data | Device location | |
| H. Audio, electronic, visual, thermal, olfactory, or similar information | Images
and
audio,
video
or
call
recordings
created
in
connection
with
our
business
activities | NO
|
| I. Professional or employment-related information | Business
contact
details
in
order
to
provide
you
our
services
at
a
business
level,
job
title
as
well
as
work
history
and
professional
qualifications
if
you
apply
for
a
job
with
us | NO
|
| J. Education Information | Student
records
and
directory
information | NO
|
| K. Inferences drawn from other personal information | Inferences
drawn
from
any
of
the
collected
personal
information
listed
above
to
create
a
profile
or
summary
about,
for
example,
an
individual’s
preferences
and
characteristics |
We may also collect other personal information outside of these categories in instances where you interact with us in-person, online, or by phone or mail in the context of:
- Receiving
help
through
our
customer
support
channels
- Participation
in
customer
surveys
or
contests;
and
- Facilitation in the delivery of our Services and to respond to your inquiries
How
do
we
use
and
share
your
personal
information?
- Targeting
cookies/Marketing
cookies
- Social
media
cookies
- Social
media
plugins:
Facebook , Instagram , Twitter and LinkedIn . We use social media features, such as the Facebook Like button, and widgets, such as the 'Share This' button on our Website. Such features may process your Internet Protocol (IP) address and track which page you are visiting on our Website. We may place a cookie to enable the feature to work correctly. If you are logged in on a certain social media platform and you interact with a widget or button belonging to that social media platform, this information may be recorded to your profile of such social media platform. To avoid this, you should log out from that social media platform before accessing or using the Website . Social media features and widgets may be hosted by a third party or hosted directly on our Website. Your interactions with these features are governed by the privacy notices of the companies that provide them. By clicking on one of these buttons, you agree to the use of this plugin and consequently the transfer of personal information to the corresponding social media service. We have no control over the essence and extent of these transmitted data as well as their additional processing.
- Category
A.
Identifiers,
such
as
contact
details,
like
your
real
name,
alias,
postal
address,
telephone
or
mobile
contact
number,
unique
personal
identifier,
online
identifier,
Internet
Protocol
address,
email
address
and
account
name.
- Category
B.
Personal
information,
as
defined
in
the
California
Customer
Records
law,
such
as
your
name,
contact
information,
education,
employment,
employment
history
and
financial
information.
- Category
C.
Characteristics
of
protected
classifications
under
California
or
federal
law,
such
as
gender
or
date
of
birth.
- Category
D.
Commercial
information,
such
as
transaction
information,
purchase
history,
financial
details
and
payment
information.
- Category
F.
Internet
or
other
electronic
network
activity
information,
such
as
browsing
history,
search
history,
online
behavior,
interest
data,
and
interactions
with
our
and
other
website,
applications,
systems
and
advertisements.
- Category
G.
Geolocation
data,
such
as
device
location.
The
categories
of
third
parties
to
whom
we
disclosed
personal
information
for
a
business
or
commercial
purpose
can
be
found
under
"WHO
WILL
YOUR
INFORMATION
BE
SHARED
WITH?".
whether we collect and use your personal information;
the categories of personal information that we collect;
- the purposes for which the collected personal information is used;
whether we sell your personal information to third parties;
the categories of personal information that we sold or disclosed for a business purpose;
- the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and
the business or commercial purpose for collecting or selling personal information.
you may object to the processing of your personal data
you may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the data
- you can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
you may request to opt-out from future selling of your personal information to third parties. Upon receiving a request to opt-out, we will act upon the request as soon as feasibly possible, but no later than 15 days from the date of the request submission.
16. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
17. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If
you
have
questions
or
comments
about
this
notice,
you
may
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
